Privacy policy

This Privacy Policy describes how Affordable Turf USA ("we", "us", or "our") collects, uses, and discloses personal information when you visit or make a purchase from affordableturf.us (the "Site").

Contact

If you have questions about this Privacy Policy or would like to make a privacy request, contact us at:

Affordable Turf USA
1970 W Holt Ave
Pomona, CA 91768, United States
Phone: +1-626-684-2019
Email: sales@affordableturf.us

Personal Information We Collect

When you visit the Site, place an order, request a quote, subscribe to updates, or contact us, we may collect information needed to operate the store, fulfill orders, provide customer support, and improve the Site.

Device and Site Usage Information

  • Examples: web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, referring pages, and how you interact with the Site.
  • Collection: automatically through cookies, log files, web beacons, tags, pixels, analytics tools, and similar technologies.
  • Purpose: to load the Site accurately, analyze Site performance, prevent fraud, improve user experience, and support advertising or remarketing where permitted.

Order and Checkout Information

  • Examples: name, billing address, shipping address, email address, phone number, order details, payment confirmation, delivery or pickup details, and purchase history.
  • Collection: directly from you during checkout, quote requests, customer support, or account interactions.
  • Purpose: to process payments, fulfill orders, arrange pickup, delivery, or freight, communicate about orders, screen for risk or fraud, provide invoices or receipts, and provide customer support.

Customer Support Information

  • Examples: measurements, project details, photos or files you choose to send, messages, email conversations, and other information you provide when asking for help.
  • Purpose: to answer questions, provide product guidance, help with quotes, and support orders.

How We Use Personal Information

We use personal information to operate the Site, process and fulfill orders, provide customer service, communicate with you, prevent fraud, comply with legal obligations, improve our products and services, and provide marketing or advertising where permitted by law.

Sharing Personal Information

We may share personal information with service providers that help us operate our store, including Shopify, payment processors, shipping and freight providers, analytics providers, advertising partners, email or messaging services, and customer support tools. We may also share information to comply with applicable laws, respond to lawful requests, protect our rights, or complete a business transaction if our business is transferred.

Behavioral Advertising and Analytics

We may use analytics and advertising tools, including Shopify, Google, and other advertising partners, to understand Site activity, measure advertising performance, and show relevant ads. You can learn more about how Google uses information at https://policies.google.com/privacy and can opt out of some Google advertising features at https://tools.google.com/dlpage/gaoptout. You can also visit https://optout.aboutads.info/ for additional advertising choices.

Cookies

We use cookies and similar technologies to run the Site, remember preferences, analyze traffic, support checkout, help prevent fraud, and support advertising or marketing where permitted. You can control cookies through your browser settings, but disabling cookies may affect Site functionality.

Retention

We keep personal information for as long as reasonably necessary to provide services, fulfill orders, keep business records, resolve disputes, comply with legal obligations, and enforce our agreements, unless a longer retention period is required or permitted by law.

Your Privacy Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or portability of personal information we hold about you. You may also have rights to opt out of certain uses of personal information for targeted advertising or similar purposes. To make a request, contact us at sales@affordableturf.us.

Children

The Site is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and delete it where required.

Do Not Track

Because there is no consistent industry standard for responding to browser "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations. The updated policy will be posted on this page.

Last updated: May 25, 2026.