FAQ

Affordable Turf USA ships artificial grass rolls and installation accessories within the lower 48 United States. Local buyers can pick up from the Pomona, CA warehouse, and Southern California buyers can ask about local delivery. Longer turf rolls usually ship by freight.

Yes. Pickup is available at 1970 W Holt Ave, Pomona, CA 91768. Call or text 626-684-2019 before you arrive so the team can confirm inventory, roll length, loading details, and whether your order is ready.

Yes. Local delivery is available for many Southern California projects. Delivery depends on product availability, roll size, truck access, distance, and schedule. Share the project city, square footage, and product choice before checkout so the delivery path can be confirmed.

Affordable Turf USA ships turf rolls within the lower 48 states. Large rolls normally ship by freight, while some smaller remnants and accessories may ship by parcel. Freight delivery usually means curbside or terminal-style handling, not indoor placement.

A 15 ft wide turf roll is large and heavy, so many orders ship by freight or local delivery truck. The carrier may require access for unloading. Confirm whether a forklift, loading help, or commercial address is needed before the order ships.

Yes, samples are helpful when comparing color tone, pile height, softness, and density. Samples do not show the full effect of a large lawn, but they help narrow the options before ordering a 15 ft wide roll.

Pile height is the length of the visible turf blade. Shorter turf such as 1.25 in can work for budget lawns and utility areas. Taller turf such as 1.75 in to 2 in often looks fuller and softer for landscape lawns.

Total weight is the combined product weight, usually listed in ounces per square yard. It can help compare density and backing, but it should not be used alone. Also compare pile height, face weight if available, drainage, backing, and best-use notes.

No. Heavier turf is often denser, but the best product depends on use. A budget side yard may not need 120 oz turf, while a premium front yard or heavy traffic area may benefit from a denser option.

Many landscape lawns use 1.5 in to 2 in pile height. A 1.25 in turf can be a good budget option, while 1.75 in and 2 in products usually look fuller. Choose based on appearance, traffic, cleaning, and budget.

Dog areas should prioritize drainage and cleaning before weight alone. Pet turf around 85 oz can be a strong fit when the backing and drainage are designed for pets. A heavier landscape turf may work for play areas but not always for potty zones.

Pet turf is selected for drainage, cleaning, backing, and odor maintenance. Landscape turf is selected more for lawn appearance, softness, and density. Some landscape turf can handle pets, but daily potty areas usually need a pet-focused plan.

Measure the longest length and widest width of each area, then draw the shape. Mark obstacles, curves, seams, and blade direction. Add extra material for trimming and waste. Use the turf calculator before selecting a roll length.

Start by checking whether the project width fits within 15 ft. If it does, one roll may cover the area with no center seam. If the area is wider, plan where the seam will fall before ordering.

Simple rectangles may need only a small trimming allowance. Curves, multiple cuts, borders, odd shapes, and seams require more waste. Ordering too tight can create visible seams or force extra pieces later.

Blade direction is the way turf fibers lean. It changes how the turf reflects light. All pieces should face the same direction, especially across seams, or one section can look darker or lighter than the other.

Seams affect appearance and durability. A good seam needs clean cuts, consistent blade direction, proper tape or glue, enough stretch, and careful fastening. Adding infill cannot fully hide a bad seam or loose turf.

Yes. Send the project dimensions, photos, and a simple sketch before ordering. Affordable Turf USA can help estimate roll direction, likely waste, and whether a 15 ft wide roll can reduce seams.

Yes, many homeowners install artificial grass themselves. The hardest parts are base preparation, grading, drainage, seams, stretching, and edges. A rushed base can make even good turf look uneven later.

Most outdoor turf installs need a compacted, draining base. The exact material depends on the project, soil, traffic, and drainage. The base should be smooth, firm, and compacted before turf is rolled out and cut.

Weed barrier can help in some landscape installs, but it is not always right for pet potty areas because it can trap odor. Use it based on the project, soil, drainage, and whether pets will urinate on the turf daily.

Many landscape turf installs use infill to help support blades and add ballast. Some pet and indoor applications may use different routines. The right infill depends on product, use, heat, traffic, pets, and cleaning expectations.

Most turf installs use turf nails or staples around the perimeter, seams, and field as needed. The spacing depends on the base, edge condition, traffic, and product. Use enough fasteners to prevent movement without trapping blades under nail heads.

Keep blade direction the same, trim clean rows, place seam tape under both edges, use the correct glue or seam method, and set the pieces without overlap or gap. Take time here because seams are one of the most visible install details.

The best artificial grass for dogs has fast drainage, durable backing, comfortable blades, and a cleaning plan. Pet turf such as Supreme K9 or Affordable K9 is a better starting point for daily dog areas than general lawn turf.

Pet turf can smell if urine is not rinsed and allowed to dry into the turf system. Rinse fresh urine deeply, keep the main potty zone flushed, and use enzyme cleaner or deodorizer when needed.

Rinse the spot with water as soon as possible, especially in warm weather. For built-up areas, use an enzyme cleaner made for pet urine. The goal is dilution before urine dries into the infill, backing, or base.

Yes, but the concrete needs a drainage path and a cleaning plan. Liquid has to move off the surface, so slope, edge drainage, and regular rinsing are more important than in a normal soil-base install.

Artificial grass can be safe for dogs when the product is appropriate, the install drains, and the surface is maintained. Watch heat in direct sun and rinse urine areas regularly. Dogs should not chew or ingest turf or infill.

Daily pet areas need a clear path for urine and rinse water to move away. The exact drainage plan depends on whether the turf is over compacted base, concrete, balcony surface, or another hardscape.

Use a short, tight putting green turf such as Thousand Pine 76 oz 0.59 in. It is different from landscape turf because ball roll depends on the surface, base smoothness, cup placement, and seam quality.

Yes. Putting green turf is shorter and tighter. Landscape turf is taller and softer for lawn appearance. A tall landscape turf will not roll like a putting green surface.

Yes, but putting greens are more demanding than regular lawns. The base must be very smooth and shaped intentionally. Small bumps, seams, or cup placement errors can affect ball roll.

Putting green projects may need golf cups, seam tape, glue, nails, base material, perimeter restraint, fringe turf, and infill if specified. Plan the cup layout before cutting the turf.

Yes. Affordable Turf USA supports contractors with turf rolls, accessories, pickup, delivery, and repeat project orders. Contractors can compare products by pile height, total weight, roll width, price, and best-use notes.

Contractor and wholesale pricing may depend on product, quantity, availability, pickup or delivery method, and repeat order volume. Contact Affordable Turf USA with the project size and product type to discuss current options.

Yes. Contractors can pick up from the Pomona warehouse. Call or text before arrival to confirm inventory, roll length, loading needs, and order timing so the crew is not waiting on material.

Yes. Multi-roll projects should be planned around roll width, length, blade direction, seam layout, delivery access, and installation schedule. Confirm product batch and availability before committing to a large job.

Price is affected by pile height, total weight, product grade, backing, roll size, freight, local delivery, accessories, and install complexity. For installed jobs, excavation, haul-off, base depth, drainage, edging, seams, and labor also change the price.

Cheap quotes often leave something out or make something thinner: base prep, infill, disposal, edging, drainage, seam work, or experienced labor. Compare the written specs, not only the price per sq ft.

Yes. Affordable Turf USA sells turf rolls and accessories for product-only orders. You can pick up in Pomona, arrange delivery, or ship within the lower 48 states depending on product and roll size.

Yes. Send photos, measurements, project city, pet use, traffic level, desired look, and budget. The team can suggest products and accessories before checkout so you are not guessing from product names alone.

Contact Affordable Turf USA before starting a return. Return eligibility depends on the product, condition, packaging, order type, and whether the turf was cut or installed. Custom-cut turf orders may be subject to a cutting fee, so confirm details before checkout.

Warranty coverage depends on the product and use. Affordable Turf USA lists a limited artificial grass product warranty for normal use and proper installation, with different terms for residential and commercial applications. Damage from poor installation, drainage issues, heat, chemicals, misuse, or pet waste maintenance is not the same as a manufacturing defect.

Affordable Turf USA is based at 1970 W Holt Ave, Pomona, CA 91768. Local customers can pick up turf rolls and accessories from the warehouse after confirming inventory and order timing.

Yes. Affordable Turf USA supports Los Angeles homeowners and contractors with turf rolls, accessories, local delivery options, and product guidance for lawns, pets, putting greens, gyms, and high-traffic areas.

Yes. Orange County customers can order turf rolls for landscape lawns, dog areas, putting greens, and contractor jobs. Delivery availability depends on roll size, schedule, access, and inventory.

Yes. Inland Empire customers can use Pomona pickup, local delivery where available, and lower-48 freight shipping. Many Inland Empire projects are close enough for warehouse pickup when the roll size and vehicle are planned ahead.

Yes. Homeowners can get help choosing turf and accessories, while contractors can compare products, confirm roll sizes, arrange pickup or delivery, and plan repeat orders around current inventory.

Send the project city, measurements, photos, pet use, traffic level, desired look, budget range, and whether you need product only or installation support. A simple sketch helps estimate roll direction and waste.